a) we have worked for you before
b) referral from:
friend or relative □
real estate agent □
lawyer □
banker □
c) yellow pages advertisement □
d) our response to your telephone inquiry □
e) our ability to respond quickly □
f) ad in the newspaper □
g) saw our advertisement □
Where?_____________________
h) Professional status □
i) Our Website □
2. Please rate the following 1-5 (1 = poor, 5 = excellent)
Satisfaction with your inspection 5 4 3 2 1
Confidence in our ability 5 4 3 2 1
Our communication skills 5 4 3 2 1
Value of service vs. fee 5 4 3 2 1
Likelihood of using us next time 5 4 3 2 1
3. Was there anything about our service that you especially liked? (use reverse side if needed).
4. Was there anything about our service that you didn’t like? (use reverse side if needed)
5. Any suggestions for improving our service? (use the reverse side if needed )
6. Optional: complete to receive a small token of our appreciation.
Name: ________________________________________________
Phone: ________________________________________________
Inspection Address: _________________________________________________________
_________________________________________________________
Email: _________________________________________
